Last Updated: [Date] 13.12.2025

 

At Ayra Fashion House, we want you to be completely satisfied with your purchase.

Please read our Refund & Return Policy carefully.

 

 

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Eligibility for Return

 

You may return a product if:

 

You received a damaged or defective item

 

You received the wrong product

 

The product is unused, unworn, and in original packaging

 

 

Return window: Within 3 days of receiving the product

 

 

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Items NOT Eligible for Return

 

Used or worn items

 

Products without original tags/packaging

 

Sale/discount items

 

Customized or special-order items

 

 

 

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Refund Process

 

If your return is approved:

 

Refund will be issued to your original payment method

 

Refund may take 3–7 working days depending on the payment provider

 

 

Shipping charges are non-refundable.

 

 

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Exchange Policy

 

If you want to exchange:

 

Exchange is allowed only if the item is in stock

 

You may pay extra if the new item has a higher price

 

 

 

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Return Shipping Cost

 

If the mistake is from our side (wrong/defective product): We pay the courier cost

 

If the customer changes their mind: Customer pays the courier cost

 

 

 

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Order Cancellation

 

You may cancel an order within 1 hour of placing it.

After dispatch, cancellation is not possible.

 

 

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How to Request a Refund or Return

 

Email us at: info@ayrafashione.com

Include:

 

Order number

 

Reason for return

 

Product photos

 

 

 

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Contact Us

 

For any refund/return related queries:

📧 Email: info@ayrafashione.com